Support

Stuck on something? Check the docs first — and if that doesn’t solve it, email us.

Contact

Emailsupport@sigiltty.comwith your device model, OS version and what you were doing when the problem occurred. We aim to reply within two business days.

Troubleshooting guides

Authentication failures
Reconnecting after a network loss
Serial device not matching

Common questions

Which platforms are supported?

Mac (macOS 14 or later), iPhone and iPad (iOS 17 / iPadOS 17 or later). The serial console is Mac only.

Where is SigilTTY available?

SigilTTY is coming to the App Store. This page will link to the listing at launch.

I found a security issue — where do I report it?

Please email support@sigiltty.com directly. Security reports are prioritized.